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Shipping

Insured, tracked, signed-for international.

Last updated · 27 April 2026Couriers · DHL, FedEx, UPSThreshold · Free over £200

01

Methods

  • Standard — see country-specific rates below.
  • Express — see country-specific rates below.

Couriers used: DHL, FedEx, UPS.

02

Where we ship & how much it costs

In practice, this means free shipping over GBP GBP 200 within GB (primary); also US, AE, SA, AU, FR. Below that threshold a flat fee is calculated at checkout in your local currency.

03

Customs and duties

04

Signature on delivery

All orders ship with Direct Signature Required (DSR) — the courier will not leave the parcel without a signature.

You can waive the signature requirement at checkout. If you do, you release us from liability for any loss or damage after the courier marks the order as delivered.

Orders ship without a signature requirement.

05

Restricted addresses

06

Tracking

You will receive a tracking link by email within twelve hours of dispatch. If a parcel does not arrive when expected, write to us at hello@tomfried.com and we will trace it on your behalf the same working day.

07

Made-to-order pieces

Made-to-order garments take 2–4 weeks to ship from order confirmation. The exact lead time is shown on each product page. Cancellations are accepted within 48 hours of placing the order.

08

Bridal

Bridal pieces ship insured and tracked, with a white-glove delivery option available on request.

If a piece does not sit right, you can write to us at hello@tomfried.com.

Question we did not cover?

Write to hello@tomfried.com — a person at the atelier replies within one business day.

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